Pilot is seeking a skilled Expediter with high-volume restaurant experience. Enjoy the summer sun while working with Crew - great sunsets guaranteed!

Pilot is a seasonal oyster bar aboard one of America's most prized wooden sailboats. Docked in Brooklyn Heights at the end of Pier 6 in Brooklyn Bridge Park, Pilot showcases sustainably harvested oysters, nautically inspired cocktails, and ingredient-driven seasonal plates by nationally acclaimed chef, Kerry Heffernan.

Expediters provide a critical support system for the restaurant, ensuring quality control and proper presentation of food in a timely manner.

Expediters act as a liaison between the Front of House, the Back of House, and Oyster Shuckers to provide guests with efficient and thoughtfully timed service. Expediters must have a critical eye for detail and a strong sense of pride in their work; the guest experience is directly related to the ability of the Expediter to communicate and perform assigned duties.

• Comply with Company and Department of Health established sanitation standards, personal hygiene, and health standards; observe proper food preparation and handling techniques and safety protocols
• Comply with Company safety plan and standards as set forth in training materials
• Ensure that all kitchen and oyster orders are prepared and delivered in a timely manner, according to menu and customer specifications, consistently following protocol for ticket handling and communication
• Finalize the presentation of each plate and test food temperatures as per Company training
• Keep work area neat and clean at all times to ensure DOH standards are met
• Liaise between Front of House and Back of House team members
• Maintain knowledge and understanding of every item on the menu and answer guest questions with clarity and confidence, providing recommendations upon request
• Report to work in a neat and clean uniform; maintain well-groomed hair and personal hygiene as established by company policy
• Set up and breakdown station to specification; perform cleaning tasks at the conclusion of each service and prepare for the following service
• Work in collaboration with staff to ensure food and beverage is received by guests in a timely manner

• Ability to perform essential job functions when working in a high business volume, fast-paced environment
• Ability to walk, stand, and/or bend continuously and for extended periods of time as required to perform essential job functions
• Able to lift 15+ lbs.
• Able to work nights, weekends and holidays, and variable schedule, per the needs of the business
• Fluent in both written and spoken English
• Knowledge of or willingness to learn about Oysters
• Must love sunsets
• Polished personal presentation; grooming meets Company standards, as outlined by Employee Handbook
• Willingness to work in outdoor climate conditions

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the functions of this job, an employee must walk, stand, or remain stationary during entire the shift. Employee must be able to continuously reach, bend, lift, carry, stoop and wipe with the potential for slipping or tripping. Employee must frequently wash their hands and lift or move up to 35 pounds.

We were raised in the hospitality industry and have come to believe that the highest calling is treating people well, making them feel at home, and communing over good food and drinks. It brings us all together. 

We believe everyone should work in an environment where they are well compensated, culturally enriched, and treated with respect. Across the spectrum of our workforce, our employees take home industry leading income.

Pilot is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, marital status, veteran status, or any other basis protected by local, state, or federal law.

We use E-Verify to confirm the identity and employment eligibility of all new hires.

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.